File type: PDF-file
Geeignet für: all TrekStor Android SurfTabs
File type: zip / inf
How can I avoid interference with a microSD card while recording video and sound?
To avoid any noise in a video or audio recording, you should always select the internal memory of your Surftab for video or sound recordings at „Settings“, „Storage“, „Default write disk“ as recording memory location. You can later move the recording to the microSD card using a file browser (such as ES File Explorer, FileBrowser or any other of your choice).
What solutions do I have if my Volks-Tablet is not responding?
If you can no longer use the Volks-Tablet or if the device no longer responds to input, reset the device. Press and hold down the on/off button until the device switches off. Wait for about 20 seconds and then turn the device on normally.
How can I upgrade my Volks-Tablet to a newer version of Android™?
If a firmware upgrade is available for your Volks-Tablet, you can download it on our homepage under ‘Downloads’. A firmware upgrade may also be downloaded directly to your device via OTA, depending on your device.
Tip: Do not install any firmware on your device unless it is provided by us. Installing external firmware or custom ROMs may result in a loss of all warranty claims!
How do I download apps using Google Play on my Volks-Tablet?
You must sign in using a Gmail account to use the Google Play Store on your Volks-Tablet. You can sign in to your account when you open the Play Store app for the first time. If you do not yet have a Gmail account, you can set one up now.
Which eBook formats are compatible with my Volks-Tablet?
The device supports all commercial eBook formats. However, you must install an appropriate app in order to read eBooks on your Volks-Tablet. You can download these apps from a number of different providers. Consult the program specifications to determine which formats are compatible with the app you have selected.
Which video container formats can I play on my Surftab xiron 10.1 3G?
If you transfer video files to the Surftab using a USB cable or microSD card, the Surftab will recognise the following formats: AVI , MKV , MOV , MP4 and WebM. Depending on the video playback app you are using, your device may also be able to play additional video formats.
Which audio formats can I play on my Surftab xiron 10.1 3G?
If you transfer audio files to the Surftab using a USB cable or microSD card, the Surftab will recognise the following formats: FLAC, MP3, OGG, WAV, AMR, MIDI. Depending on the music playback app you are using, your device may also be able to play additional audio formats.
How do I switch between the front- and the backcamera on my Volks-Tablet?
In the camera settings (see instructions), look for a camera symbol surrounded by an arrow. Tap this symbol to switch back and forth between the two cameras of the Volks-Tablet.
Why does my Volks-Tablet turn on when I connect it to a power source? Is that normal?
Yes, this is perfectly normal. It allows you to see the charge level of the Volks-Tablet. If you perform no further actions, the device will switch to standby mode as it continues to charge.
How do I access external storage devices (USB stick, SD card) on my Volks-Tablet?
When you connect an external storage device, the Volks-Tablet displays a message to the effect that a device has been connected. Once this message is no longer visible, you can use a file explorer app (such as ‘ES File Explorer’ or ‘FileBrowser’ etc., available from the Google Play Store) to access and manage your data (copy, delete, edit).
How do I add more storage space to my Volks-Tablet?
Your Volks-Tablet has a memory card slot. Insert a card in order to add internal storage to it. Please consult the technical details of your device to learn which cards are compatible with it (in the technical data on the website (most up to date) or in the detailed operating instructions). These cards can be purchased in any electronics store.
Please note that it is not possible to guarantee 100 per cent compatibility of microSD cards (see “Why doesn’t my device recognise my microSD memory card?”).
Which options do I have to install downloaded applications from my Volks-Tablet on an external medium (memory card, USB stick etc.)?
No, this is not possible. You can install apps only on the Volks-Tablet.
How do I connect my Volks-Tablet to a Wi-Fi network? (Android™ 4.1.1 / 4.2.2)
a) Go to the application menu to "Settings". In the left menu column, you will find the option "Wi-Fi".
b) Touch "Wi-Fi". The menu option now appears backed with colour.
c) Push the on/off-switch for Wi-Fi at the right part of the colour highlighted option from "off" to "on".
d) The Wi-Fi function becomes activated and all available wireless networks are shown in the right menu column.
e) Touch the network with which you wish to be connected. An entry window appears. Enter the network password of the network selected and touch "Connect".
f ) The Volks-Tablet now connects to the wireless network and beyond that with the internet. Via a browser you can surf the internet as normal.
-> If you have once established a connection to a Wi-Fi network, the Surftab automatically connects to it as soon as it is within reach. You do not have to re-enter the Password.
-> To save power, it is advisable to turn off the wireless function, if you do not need it.
How do I reset my Volks-Tablet to factory settings?
a) Open the applications menu and tap ‘Settings’.
b) Scroll down in the menu and tap the ‘Backup & reset’ option.
c) Then tap ‘Factory data reset’ and confirm this option.
Note that selecting this option will delete all data that has been subsequently installed (apps, login information, e-mail accounts etc.). This does not affect data stored on an external storage device.
How do I select my language if German is set as default language on my Volks-Tablet?
After switching on the Volks-Tablet, the start screen appears. To set the user interface to the desired language, please tap inside the applications menu on "Settings" and afterwards on "Language & input". Tap now in the right column on the first field "Language" and select your language.
For further information visit the product's download area on our homepage.
What can I do if my Volks-Tablet screen flickers?
This is a setting in the Development Settings of the Android operating system serving for programmers to visualize which part of the screen is being updated.
This setting can be easily deactivated via the menu item "Dev Tools" -> "Development Settings" -> "Show screen updates" by un-checking the box.
What should I do if my Volks-Tablet is not recognized by the Android Debug Bridge (ADB)?
Firstly, make sure that the USB debugging mode is activated in the Volks-Tablet developer options. If the developer options are not displayed, go to "Settings" -> "About Tablet" and tap "Build number" until "Developer options" appears under "System" (under Android™ 5.1.1 as a new option in "Settings"). Ensure that you have already installed and configured the latest Android SDK.
Go to the Windows device manager and check whether there is a device marked with a yellow exclamation mark (!) that corresponds to your tablet. Right click this entry and select "Properties". In the "Driver" tab, click "Update driver's software". In the window that follows, select the option "Browse my computer for driver software" and enter the path where the unzipped TREKSTOR "android_winusb" driver is located. If you receive a message during installation that prompts you to not install this driver, confirm with "Install this driver software".
Windows and MAC OS X:
It is now necessary to configure the ADB for the TREKSTOR tablet. You must add the TrekStor Vendor-ID (0x1e68) to the "adb_usb.ini" file in the hidden ".android" folder. To do so, proceed as follows:
1. Open the command prompt and enter the command "echo 0x1e68 >> $HOME/.android/adb_usb.ini".
2. Now check whether the Volks-Tablet has been recognised by opening "cmd.exe" and entering the commands "adb kill-server" and "adb devices" in succession.
1. Open the terminal window and enter the command "echo 0x1e68 >> $HOME/.android/adb_usb.ini".
2. Now check whether the device has been recognised by opening „Terminal“ and entering the commands "adb kill-server" and "adb devices" in succession.