SurfTab® ventos 9.7
File type: PDF-file
Geeignet für: SurfTab® ventos 9.7
File type: pdf
Language: German, English, Italian, French, Spanish, Swedish, Polish, Portugues, Dutch
Geeignet für: all TrekStor Android SurfTabs
File type: zip / inf
Why does my SurfTab® ventos 9.7 don't charge? What can I do?
Check whether your SurfTab® ventos 9.7 is properly connected to the charger. If your device still does not charge, connect it to your computer using the USB cable provided. This will allow you to determine whether the charger or battery is defective.
What do I have to do if my SurfTab® ventos 9.7 is not responding? (Reset)
If your SurfTab® ventos 9.7 no longer responds, you can restart it by pressing the reset button. To do this, you will need a small pin or a paper clip.
Note: Please do not use needles or similar sharp objects, this may damage your Surftab!
How can I upgrade my SurfTab® ventos 9.7 to a newer version of Android™?
If a firmware upgrade is available for your SurfTab® ventos 9.7, you can download it on our homepage under ‘Downloads’. A firmware upgrade may also be downloaded directly to your device via OTA, depending on your device.
Tip: Do not install any firmware on your device unless it is provided by us. Installing external firmware or custom ROMs may result in a loss of all warranty claims!
How do I download apps using Google Play on my SurfTab® ventos 9.7?
You must sign in using a Gmail account to use the Google Play Store on your SurfTab® ventos 9.7. You can sign in to your account when you open the Play Store app for the first time. If you do not yet have a Gmail account, you can set one up now.
Which eBook formats are compatible with my SurfTab® ventos 9.7?
The device supports all commercial eBook formats. However, you must install an appropriate app in order to read eBooks on your SurfTab® ventos 9.7. You can download these apps from a number of different providers. Consult the program specifications to determine which formats are compatible with the app you have selected.
Which video container formats can I play on my Surftab xiron 10.1 3G?
If you transfer video files to the Surftab using a USB cable or microSD card, the Surftab will recognise the following formats: AVI , MKV , MOV , MP4 and WebM. Depending on the video playback app you are using, your device may also be able to play additional video formats.
Which audio formats can I play on my Surftab xiron 10.1 3G?
If you transfer audio files to the Surftab using a USB cable or microSD card, the Surftab will recognise the following formats: FLAC, MP3, OGG, WAV, AMR, MIDI. Depending on the music playback app you are using, your device may also be able to play additional audio formats.
How do I switch between the front- and the backcamera on my SurfTab® ventos 9.7?
In the camera settings (see instructions), look for a camera symbol surrounded by an arrow. Tap this symbol to switch back and forth between the two cameras of the SurfTab® ventos 9.7.
Why does my SurfTab® ventos 9.7 turn on when I connect it to a power source? Is that normal?
Yes, this is perfectly normal. It allows you to see the charge level of the SurfTab® ventos 9.7. If you perform no further actions, the device will switch to standby mode as it continues to charge.
How do I access external storage devices (USB stick, SD card) on my SurfTab® ventos 9.7?
When you connect an external storage device, the SurfTab® ventos 9.7 displays a message to the effect that a device has been connected. Once this message is no longer visible, you can use a file explorer app (such as ‘ES File Explorer’ or ‘FileBrowser’ etc., available from the Google Play Store) to access and manage your data (copy, delete, edit).
How do I add more storage space to my SurfTab® ventos 9.7?
Your SurfTab® ventos 9.7 has a memory card slot. Insert a card in order to add internal storage to it. Please consult the technical details of your device to learn which cards are compatible with it (in the technical data on the website (most up to date) or in the detailed operating instructions). These cards can be purchased in any electronics store.
Please note that it is not possible to guarantee 100 per cent compatibility of microSD cards (see “Why doesn’t my device recognise my microSD memory card?”).
Which options do I have to install downloaded applications from my SurfTab® ventos 9.7 on an external medium (memory card, USB stick etc.)?
No, this is not possible. You can install apps only on the SurfTab® ventos 9.7.
How do I connect my SurfTab® ventos 9.7 to a Wi-Fi network? (Android™ 4.0 / 4.0.4 / 4.1)
a) Go via the applications menu to the settings and tap on "Wi-Fi" under "Wireless and networks". In case the Wi-Fi function is not activated yet, first pull the on/off switch to "On".
b) On the right side all the wireless networks are displayed. Tap on your
preferred network and enter the password into the appropriate field.
c) The Surftab then connects with the Internet. Via the browser symbol you can now surf the Internet as usual.
-> If you have once established a connection to a Wi-Fi network, the SurfTab automatically connects to it as soon as it is within reach.
-> To save power, it is advisable to turn off the wireless function, if you do not
How do I connect my Surftab to a television?
If your Surftab is equipped with a HDMI® interface (Micro or Mini HDMI®) or Miracast™ technology, you can connect the device to a television.
a) Select ‘Settings’ on the applications menu.
b) Tap ‘HDMI’.
c) Tap ‘Enable dual display’ and ‘Enable dual switch’ or ‘Turn on HDMI’ (depending on the model). A check mark appears next to the option.
d) Use a HDMI cable to connect the SurfTab to a free HDMI port on your television. A HDMI logo appears in the status bar of your Surftab.
e) Finally, use the remote control of your television to select the port to which your Surftab is connected. Your television now shows the display of your Surftab.
Proceed as follows to connect your Surftab to a Miracast-enabled television:
a) First, take all of the necessary steps to prepare your Miracast-enabled television for the Miracast transfer (consult your television’s operating instructions for details).
b) Select "Settings" in the applications menu on the Surftab.
c) Activate the WiFi function on the Surftab. To do so, select "Wi-Fi" and drag the on/off switch for WiFi from left to right.
d) Further down in the menu column you will find the "Display" menu item. Tap "Display" and then tap "Cast Screen".
f) At the top right of the display you will find 3 vertically stacked dots. Tap here.
g) Tap "Enable wireless display" in this window.
h) A list of all available Miracast devices will appear. Tap the device that you wish to connect to.
i) A short time later, the selected device will show the display of the Surftab.
How do I reset my SurfTab® ventos 9.7 to factory settings?
a) Open the applications menu and tap ‘Settings’.
b) Scroll down in the menu and tap the ‘Backup & reset’ option.
c) Then tap ‘Factory data reset’ and confirm this option.
Note that selecting this option will delete all data that has been subsequently installed (apps, login information, e-mail accounts etc.). This does not affect data stored on an external storage device.
What can I do if my SurfTab® ventos 9.7 screen flickers?
This is a setting in the Development Settings of the Android operating system serving for programmers to visualize which part of the screen is being updated.
This setting can be easily deactivated via the menu item "Dev Tools" -> "Development Settings" -> "Show screen updates" by un-checking the box.
Why does the front camera of my SurfTab® ventos 9.7 displays the image mirrored?
Yes. Before the shutter button is pressed, the front camera shows a mirror image. But the photo is saved in the way it looks in reality.
How do I select my language if German is set as default language on my SurfTab® ventos 9.7?
After switching on the SurfTab® ventos 9.7, the start screen appears. To set the user interface to the desired language, please tap inside the applications menu on "Settings" and afterwards on "Language & input". Tap now in the right column on the first field "Language" and select your language.
For further information visit the product's download area on our homepage.
How can I use the Internet on my SurfTab® ventos 9.7 with a SIM card?
A mobile data connection can be set up with a mobile HotSpot via WiFi connection, e.g. by mobile phone with tethering/Hotspot function. That is how you gain access to the internet with your SurfTab® ventos 9.7.
What should I do if my SurfTab® ventos 9.7 is not recognized by the Android Debug Bridge (ADB)?
Firstly, make sure that the USB debugging mode is activated in the SurfTab® ventos 9.7 developer options. If the developer options are not displayed, go to "Settings" -> "About Tablet" and tap "Build number" until "Developer options" appears under "System" (under Android™ 5.1.1 as a new option in "Settings"). Ensure that you have already installed and configured the latest Android SDK.
Go to the Windows device manager and check whether there is a device marked with a yellow exclamation mark (!) that corresponds to your tablet. Right click this entry and select "Properties". In the "Driver" tab, click "Update driver's software". In the window that follows, select the option "Browse my computer for driver software" and enter the path where the unzipped TREKSTOR "android_winusb" driver is located. If you receive a message during installation that prompts you to not install this driver, confirm with "Install this driver software".
Windows and MAC OS X:
It is now necessary to configure the ADB for the TREKSTOR tablet. You must add the TrekStor Vendor-ID (0x1e68) to the "adb_usb.ini" file in the hidden ".android" folder. To do so, proceed as follows:
1. Open the command prompt and enter the command "echo 0x1e68 >> $HOME/.android/adb_usb.ini".
2. Now check whether the SurfTab® ventos 9.7 has been recognised by opening "cmd.exe" and entering the commands "adb kill-server" and "adb devices" in succession.
1. Open the terminal window and enter the command "echo 0x1e68 >> $HOME/.android/adb_usb.ini".
2. Now check whether the device has been recognised by opening „Terminal“ and entering the commands "adb kill-server" and "adb devices" in succession.