File type: PDF-file
Language: English

Quick Guide

Geeignet für: Primebook P13
Version: V1-10
Date: 2017-08-23
File type: PDF
Language: Deutsch, English, Nederlands, Italiano, Español, Français

Driver Package

Geeignet für: Primebook P13
Version: 2017-11-09
Date: 2017-11-09
File type: ZIP

Why is my PRIMEBOOK P13 charging slowly?  

If you have connected the PRIMEBOOK P13 for charging and set your device at high exposure at the same time (eg movie playback at 100 % display brightness while surfing, chatting or playing), the battery is charging very slow due to the stress. We recommend you therefore to load the device in the off state.

When I try to start a video recording on my PRIMEBOOK P13, an error message is displayed and recording does not start. What can I do?  

Please first run all available updates on your PRIMEBOOK P13. If the error persists despite updates, pleaste contact our customer service:

Why is no sound coming from my PRIMEBOOK P13?  

You may have headphones connected to your PRIMEBOOK P13. If headphones are connected the loudspeaker of the device is automatically turned off. Disconnect the headphones from the device to re-enable the speakers. If there is still no sound, check if the sound of the device is turned on and if the volume is set high enough.

Why can't I turn on my PRIMEBOOK P13?  

Perhaps the charge of the battery isn't enough to turn the PRIMEBOOK P13 on. Connect the charger to the device to recharge the batttery.

How can I perform Windows updates on my PRIMEBOOK P13?  

With enabled internet connection your PRIMEBOOK P13 checks the availability of new updates daily and displays a message in the Info Center when new updates are available. To keep your device always up to date, it is extremly important to regularly connect the device to the internet. If you've select "Express Settings" in the startup wizard, the first time you've switched it on, the PRIMEBOOK P13 automatically executes available updates at shutdown (download and installation). You can change this setting. To do this, enter the settings and choose "Update and Security" -> "Windows Update" -> "Advanced Options" and select the desired installation method for updates.

What can I do if the internal memory of my PRIMEBOOK P13 is full or almost full?  

To relieve the internal memory of your PRIMEBOOK P13 and free up memory space, you can save media files stored on the device (eg pictures, videos or text files) to an external data carrier (eg a USB memory drive or a suitable Memory card) or delete apps that are no longer needed.