SurfTab® xiron 10.1 pure

Datasheet

File type: PDF-file
Language: English

Operating instructions

Geeignet für: SurfTab xiron 10.1 pure
Version: V1-10
Date: 2016-06-16
File type: PDF
Language: Deutsch, English, Italiano, Español, Français, Svenska

Quick Guide

Geeignet für: SurfTab xiron 10.1 pure
Version: V1-10
Date: 2016-03-29
File type: PDF
Language: Deutsch, English, Italiano, Español, Français, Svenska

How can I update my Surftab? (AndroidTM)  

To update the Surftab, please search first for available firmware updates. Tap under “Settings“ -> “About tablet“ -> “System update“  on “Check for update“. 

How can I upgrade my SurfTab® xiron 10.1 pure to a newer version of Android™?  

If a firmware upgrade is available for your SurfTab® xiron 10.1 pure, you can download it on our homepage under ‘Downloads’. A firmware upgrade may also be downloaded directly to your device via OTA, depending on your device.

Tip: Do not install any firmware on your device unless it is provided by us. Installing external firmware or custom ROMs may result in a loss of all warranty claims!

How do I access external storage devices (USB stick, SD card) on my SurfTab® xiron 10.1 pure?  

When you connect an external storage device, the SurfTab® xiron 10.1 pure displays a message to the effect that a device has been connected. Once this message is no longer visible, you can use a file explorer app (such as ‘ES File Explorer’ or ‘FileBrowser’ etc., available from the Google Play Store) to access and manage your data (copy, delete, edit).

How do I add more storage space to my SurfTab® xiron 10.1 pure?  

Your SurfTab® xiron 10.1 pure has a memory card slot. Insert a card in order to add internal storage to it. Please consult the technical details of your device to learn which cards are compatible with it (in the technical data on the website (most up to date) or in the detailed operating instructions). These cards can be purchased in any electronics store.

Please note that it is not possible to guarantee 100 per cent compatibility of microSD cards (see “Why doesn’t my device recognise my microSD memory card?”).

How do I connect an external USB device to my SurfTab?  

External USB devices such as USB-Sticks can be connected directly via the Micro-USB socket of the SurfTab or by using a Micro-USB host adapter cable.

-> To be able to move files between your SurfTab and an external storage device, you need an app that functions as a file browser (such as the "ES File Explorer" or the "FileBrowser"). In case there is no file browser app installed on your SurfTab, you can download and install such an app via Google Play Store (see operating instructions).

a) Connect the external USB storage device to the SurfTab and wait approximately 20 seconds.
c) You can now load, copy, delete or move files as usual using your file explorer app.

-> The power supply of the SurfTab may not be sufficient to ensure that all the functions of the connected USB device work properly. For this reason, make sure that you supply additional power to external USB devices via a charging cable.

How do I connect my Surftab to a television?  

If your Surftab is equipped with a HDMI® interface (Micro or Mini HDMI®) or Miracast™ technology, you can connect the device to a television.

Via HDMI®

a) Select ‘Settings’ on the applications menu.
b) Tap ‘HDMI’.
c) Tap ‘Enable dual display’ and ‘Enable dual switch’ or ‘Turn on HDMI’ (depending on the model). A check mark appears next to the option.
d) Use a HDMI cable to connect the SurfTab to a free HDMI port on your television. A HDMI logo appears in the status bar of your Surftab.
e) Finally, use the remote control of your television to select the port to which your Surftab is connected. Your television now shows the display of your Surftab.

Via Miracast™
Proceed as follows to connect your Surftab to a Miracast-enabled television:
a) First, take all of the necessary steps to prepare your Miracast-enabled television for the Miracast transfer (consult your television’s operating instructions for details).
b) Select "Settings" in the applications menu on the Surftab.
c) Activate the WiFi function on the Surftab. To do so, select "Wi-Fi" and drag the on/off switch for WiFi from left to right.
d) Further down in the menu column you will find the "Display" menu item. Tap "Display" and then tap "Cast Screen".
f) At the top right of the display you will find 3 vertically stacked dots. Tap here.
g) Tap "Enable wireless display" in this window.
h) A list of all available Miracast devices will appear. Tap the device that you wish to connect to.
i) A short time later, the selected device will show the display of the Surftab.

How do I connect my SurfTab® xiron 10.1 pure to a Wi-Fi network? (Android™ 5.1 / 5.1.1)  

a) Select "Settings" from the applications menu or the quick menu. This is where you will find the "Wi-Fi" item. Tap "Wi-Fi".
b) Slide the on/off switch from left to right.
c) All available wireless networks will be displayed in the following window.
d) Tap the network that you would like to connect to. An input window appears. Enter the network key ("Password") for the wireless network you have selected and tap "Connect".
e) Your Surftab will connect to the Internet via the wireless network you have selected. You can now surf the Internet using a browser app.

-> Once you have established a connection to a WiFi network, your SurfTab® xiron 10.1 pure will automatically connect to it as soon as it is within reach. It is not necessary to re-enter the network key.

-> To save power, it is advisable to turn off the WiFi function when it is not in use.

How do I download apps using Google Play on my SurfTab® xiron 10.1 pure?  

You must sign in using a Gmail account to use the Google Play Store on your SurfTab® xiron 10.1 pure. You can sign in to your account when you open the Play Store app for the first time. If you do not yet have a Gmail account, you can set one up now.

How do I reset my SurfTab® xiron 10.1 pure to factory settings?  

a) Open the applications menu and tap ‘Settings’.

b) Scroll down in the menu and tap the ‘Backup & reset’ option.

c) Then tap ‘Factory data reset’ and confirm this option.

Note that selecting this option will delete all data that has been subsequently installed (apps, login information, e-mail accounts etc.). This does not affect data stored on an external storage device.

How do I select my language if German is set as default language on my SurfTab® xiron 10.1 pure?  

After switching on the SurfTab® xiron 10.1 pure, the start screen appears. To set the user interface to the desired language, please tap inside the applications menu on "Settings" and afterwards on "Language & input". Tap now in the right column on the first field "Language" and select your language.

 

For further information visit the product's download area on our homepage.

What if I do not find the menu item Language & input under Settings on my SurfTab® xiron 10.1 pure? In what direction should I swipe my finger across the screen to get to the menu items further down on the page?  

The displacement of the touch screen works in exactly the opposite direction as you would scroll down the computer screen using a mouse:  if you want to push the display on your SurfTab® xiron 10.1 pure down (for example to reach menu items positioned further down on the list, put your fingertips on the screen and swipe upwards. The display follows your movement and elements positioned further down on the display slide upward.

How do I switch between the front- and the backcamera on my SurfTab® xiron 10.1 pure?  

In the camera settings (see instructions), look for a camera symbol surrounded by an arrow. Tap this symbol to switch back and forth between the two cameras of the SurfTab® xiron 10.1 pure.

What solutions do I have if my SurfTab® xiron 10.1 pure is not responding?  

If you can no longer use the SurfTab® xiron 10.1 pure or if the device no longer responds to input, reset the device. Press and hold down the on/off button until the device switches off. Wait for about 20 seconds and then turn the device on normally.

Why does my SurfTab® xiron 10.1 pure turn on when I connect it to a power source? Is that normal?  

Yes, this is perfectly normal. It allows you to see the charge level of the SurfTab® xiron 10.1 pure. If you perform no further actions, the device will switch to standby mode as it continues to charge.

Why does my SurfTab® xiron 10.1 pure don't charge? What can I do?  

Check whether your SurfTab® xiron 10.1 pure is properly connected to the charger. If your device still does not charge, connect it to your computer using the USB cable provided. This will allow you to determine whether the charger or battery is defective.

What should I do if my SurfTab® xiron 10.1 pure is not recognized by the Android Debug Bridge (ADB)?  

Firstly, make sure that the USB debugging mode is activated in the SurfTab® xiron 10.1 pure developer options. If the developer options are not displayed, go to "Settings" -> "About Tablet" and tap "Build number" until "Developer options" appears under "System" (under Android™ 5.1.1 as a new option in "Settings"). Ensure that you have already installed and configured the latest Android SDK.

 

For Windows:
Go to the Windows device manager and check whether there is a device marked with a yellow exclamation mark (!) that corresponds to your tablet. Right click this entry and select "Properties". In the "Driver" tab, click "Update driver's software". In the window that follows, select the option "Browse my computer for driver software" and enter the path where the unzipped TREKSTOR "android_winusb" driver is located. If you receive a message during installation that prompts you to not install this driver, confirm with "Install this driver software".

 

Windows and MAC OS X:
It is now necessary to configure the ADB for the TREKSTOR tablet. You must add the TrekStor Vendor-ID (0x1e68) to the "adb_usb.ini" file in the hidden ".android" folder. To do so, proceed as follows:

 

Windows:
1. Open the command prompt and enter the command "echo 0x1e68 >> $HOME/.android/adb_usb.ini".
2. Now check whether the SurfTab® xiron 10.1 pure has been recognised by opening "cmd.exe" and entering the commands "adb kill-server" and "adb devices" in succession.

 

MAC OSX:
1. Open the terminal window and enter the command "echo 0x1e68 >> $HOME/.android/adb_usb.ini".
2. Now check whether the device has been recognised by opening „Terminal“ and entering the commands "adb kill-server" and "adb devices" in succession.

Why does the front camera of my SurfTab® xiron 10.1 pure displays the image mirrored?  

Yes. Before the shutter button is pressed, the front camera shows a mirror image. But the photo is saved in the way it looks in reality.

Why doesn’t my Surftab recognise my microSD memory card?  

It is not possible to guarantee 100 per cent compatibility of microSD cards, as they depend on the specifications of two hardware components: those of the microSD memory card reader and those of the microSD memory card.
Due to the large number of different microSD memory cards that have different speed classes and various read and write speed ratings, it is not possible to guarantee one hundred per cent compatibility. As a result, it is possible that the memory card reader will not recognise all microSD cards. 

Why does my SurfTab® xiron 10.1 pure just switch off sometimes?  

If the energy level of the battery falls below a critical level, the device displays a corresponding warning. If you ignore these warnings, the SurfTab® xiron 10.1 pure is put into sleep mode at a charge level of 6 per cent in order to counteract total discharge of the battery. Total discharge can lead to a situation where it is no longer possible to charge the device. For this reason, connect the device to the charger at this point at the latest in order to prevent data loss and damage to the battery.

Tip: Reducing screen brightness, closing all programmes or switching off the SurfTab® xiron 10.1 pure entirely can speed up the process of charging the device.

Please note that the battery discharges itself over time, even when you are not using your device. In order prevent complete discharge of the battery (total discharge) and the associated damage, please charge your device intermittently. Following a total discharge, it is necessary to charge the device for a long period until it is can function properly again. Total discharge can also lead to a situation where it is no longer possible to charge the device. For this reason, it must be avoided at all costs.

If you have not used the SurfTab® xiron 10.1 pure for a long period of time, charge it for a long period before switching it on again.

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