SURFTAB THEATRE 13.3

Surftab with Intel® Atom™ x3-C3200RK processor, Android™ 6.0 (Marshmallow), 13.3" Full-HD-IPS-display, 16 GB

Product Overview

Like a mobile cinema
Thanks to its sizeable 13.3" Full HD IPS screen, the Surftab theatre 13.3 is like your very own portable mini cinema – watch your favourite series on the bus to work or enjoy the latest blockbuster film while away on holiday. The IPS display technology and the 16:9 aspect ratio provide angle stability and razor-sharp picture quality to enjoy on the go.

Suitable for every moment
The integrated graphics chip supports the processor in its tasks and ensures smooth video playback in excellent Full HD quality. But the picture quality is not all: for optimum audio output, four loudspeakers are integrated into the front of the Surftab theatre 13.3, ensuring a pleasant stereo sound. In addition, you can use the tablet stand provided to enjoy relaxing movie nights instead of having to constantly hold the device in your hands.

Multimedia streaming without complications
The Surftab theatre 13.3 comes with Wi-Fi functionality: new films can be downloaded or streamed quickly, securely and with no complications. You can rapidly share data with other devices via the integrated Bluetooth function. And if you have friends or family over, pictures can be transferred instantly and wirelessly from the Surftab to the TV* using Miracast™.

* As long as the TV is compatible with Miracast™.

Technical details

Hardware

Processor (CPU) Intel® Atom™ x3-C3200RK Processor (up to 1,1 GHz) quad core
Operating system Android™ 6.0 (Marshmallow)
RAM 2 GB
Internal storage 16 GB*
Graphic Unit (GPU) Mali-450 MP4
Display type 10-point capacitive multi-touch Full-HD-IPS-display
Aspect ratio 16:9
Display size 33.8 cm (13.3")
Screen resolution 1920 x 1080 pixel
Camera Front: 0.3 MP, Rear: 2 MP
Interface audio out/mic in (3.5 mm), Bluetooth 4.0, camera, DC IN, microphone, Miracast™, WiFi, Micro-USB 2.0 (with host function), memory card reader
Memory extension microSD , microSDHC , microSDXC (max. 32 GB)
G-Sensor Yes
Dimensions approx. 340 mm x 195 mm x 10 mm
Weight approx. 957 g
Housing material plastic, aluminum
Speaker Stereo

Record and playback

Playable video formats H.263, H.265/HEVC, MPEG-4 SP, VP8, VP9 , Xvid , H.264 AVC
Video container formats 3gp, AVI , MKV , MOV , MP4, WebM
Supported picture formats BMP , GIF , JPEG , PNG , WEBP
Playable audio formats FLAC , MP3 , Opus, Vorbis, AAC, AMR-NB, AMR-WB, MIDI , PCM/WAVE
Video playback up to: UHD (4k)

Internet connection

WiFi 802.11 b/g/n: 2.4 GHz

Other characteristics

Power supply Lithium polymer battery (10.000 mAh)
Maximum operating time Approx. 6 h (video)
Charge by DC IN
Languages Multilanguage support by Android™ OS 6
Package contents Surftab® theatre 13.3, Tablet-Ständer, USB host adapter cable, USB cable (USB-A / Micro-USB), power adapter (100 V - 240 V), cleaning cloth, quick guide, important safety and legal information

 

* 1 GB = 1 000 000 000 Bytes.

Memory card not included in the delivery.

The battery in this product cannot be easily replaced by users themselves.

We reserve the right to make changes and corrections.

Datasheet

File type: PDF-file
Language: English

Quick Guide

Geeignet für: Surftab theatre 13.3
Version: V1-10
Date: 2017-08-23
File type: PDF
Language: Deutsch, English, Italiano, Español, Swedish

Operating instructions

Geeignet für: Surftab theatre 13.3
Version: V1-10
Date: 2016-09-08
File type: PDF
Language: Deutsch, English, Italiano, Español, Français, Svenska

Troubleshooting

How can I resolve issues with the Google Play Store on my SURFTAB THEATRE 13.3?  

Please try to solve the problem by manually installing the Google Play APKs. The APKs needed for the installation can be downloaded under the following link:

https://trekstorgmbh-my.sharepoint.com/:f:/g/personal/support_trekstor_de/EkHg9x-gTOJKrFkX9wzxeUsB3uyDIyO-ay380S2sJtyRcQ?e=DlIUbI

 

  1. Copy the apps to {{product_title} using an SD card or USB stick. Alternatively, you can also download the apps from the device itself using the preinstalled browser.
  2. After the two apps have been downloaded nad savrd to an external media or internal memory, disconnect the Wi-Fi connection.
  3. Open the device's settings and tap the apps category.
  4. Scroll down the preinstalled apps until you reach the "Google Play Store" and "google Play Services" apps.
  5. Tap on one of the tqo apps, the order is negligible. With the apps properties open, tap "Storage" and then tap "Clear data".
  6. Leave the app properties via the back button and repeat the process for the other app.
  7. After the data of the two apps are deleted, open the "APKInstaller" app via the app menu.
  8. Confirm the access requests and then select the APKs in the respective location. First tip at the app "com.google.android.gms_13.2.75_(000700-209029382)-13275005_minAPI14(x86)(nodpi)_apkmirror.com" and select in the upcoming window "install".
  9. After you successfully installed this app, install the APK  "com.android.vending_11.3.15-all_0_PR_208109135-81131500_minAPI16(armeabi,armeabi-v7a,mips,mips64,x86,x86_64)(240,320,480dpi)_apkmirror.com".
  10. Then restart the device. The problem is now fixed.

 

* If you receive a message that you want to allow apps from "unknown sources", please follow the instructions.

What solutions do I have if my SURFTAB THEATRE 13.3 is not responding?  

If you can no longer use the SURFTAB THEATRE 13.3 or if the device no longer responds to input, reset the device. Press and hold down the on/off button until the device switches off. Wait for about 20 seconds and then turn the device on normally.

What should I do if my SURFTAB THEATRE 13.3 is not recognized by the Android Debug Bridge (ADB)?  

Firstly, make sure that the USB debugging mode is activated in the SURFTAB THEATRE 13.3 developer options. If the developer options are not displayed, go to "Settings" -> "About Tablet" and tap "Build number" until "Developer options" appears under "System" (under Android™ 5.1.1 as a new option in "Settings"). Ensure that you have already installed and configured the latest Android SDK.

 

For Windows:
Go to the Windows device manager and check whether there is a device marked with a yellow exclamation mark (!) that corresponds to your tablet. Right click this entry and select "Properties". In the "Driver" tab, click "Update driver's software". In the window that follows, select the option "Browse my computer for driver software" and enter the path where the unzipped TREKSTOR "android_winusb" driver is located. If you receive a message during installation that prompts you to not install this driver, confirm with "Install this driver software".

 

Windows and MAC OS X:
It is now necessary to configure the ADB for the TREKSTOR tablet. You must add the TrekStor Vendor-ID (0x1e68) to the "adb_usb.ini" file in the hidden ".android" folder. To do so, proceed as follows:

 

Windows:
1. Open the command prompt and enter the command "echo 0x1e68 >> $HOME/.android/adb_usb.ini".
2. Now check whether the SURFTAB THEATRE 13.3 has been recognised by opening "cmd.exe" and entering the commands "adb kill-server" and "adb devices" in succession.

 

MAC OSX:
1. Open the terminal window and enter the command "echo 0x1e68 >> $HOME/.android/adb_usb.ini".
2. Now check whether the device has been recognised by opening „Terminal“ and entering the commands "adb kill-server" and "adb devices" in succession.

What can I do if my SURFTAB THEATRE 13.3 screen flickers?  

This is a setting in the Development Settings of the Android operating system serving for programmers to visualize which part of the screen is being updated.
This setting can be easily deactivated via the menu item "Dev Tools" -> "Development Settings" -> "Show screen updates" by un-checking the box.

What can I do if the internal memory of my SURFTAB THEATRE 13.3 is full or almost full?  

To relieve the internal memory of your SURFTAB THEATRE 13.3 and free up memory space, you can save media files stored on the device (eg pictures, videos or text files) to an external data carrier (eg a USB memory drive or a suitable Memory card) or delete apps that are no longer needed.

Why is my WiFi not on the list of available wireless networks displayed on my SURFTAB THEATRE 13.3?  

First of all, make sure that you have enabled the WiFi feature on the SURFTAB THEATRE 13.3 and that it is within range of the network.

If the desired network is still not displayed despite These measures, it may be that the visibility of the network has been restricted in the settings of the router (so-called "sppressed SSID").

Check in the settings of the router if this is the case.

To connect to a network with a suppressed SSID, go to the WiFi menu's settings and tap the three vertical dots in the upper right corner of the WiFi menu.

In the drop-down box that appears, tap "Add Network", enter the SSID of the network and tap "Save".

Software

Which options do I have to install downloaded applications from my SURFTAB THEATRE 13.3 on an external medium (memory card, USB stick etc.)?  

No, this is not possible. You can install apps only on the SURFTAB THEATRE 13.3.

How do I access external storage devices (USB stick, SD card) on my SURFTAB THEATRE 13.3?  

When you connect an external storage device, the SURFTAB THEATRE 13.3 displays a message to the effect that a device has been connected. Once this message is no longer visible, you can use a file explorer app (such as ‘ES File Explorer’ or ‘FileBrowser’ etc., available from the Google Play Store) to access and manage your data (copy, delete, edit).

How can I upgrade my SURFTAB THEATRE 13.3 to a newer version of Android™?  

If a firmware upgrade is available for your SURFTAB THEATRE 13.3, you can download it on our homepage under ‘Downloads’. A firmware upgrade may also be downloaded directly to your device via OTA, depending on your device.

Tip: Do not install any firmware on your device unless it is provided by us. Installing external firmware or custom ROMs may result in a loss of all warranty claims!

How do I connect my SURFTAB THEATRE 13.3 to a Wi-Fi network? (Android™ 5.1 / 5.1.1)  

a) Select "Settings" from the applications menu or the quick menu. This is where you will find the "Wi-Fi" item. Tap "Wi-Fi".
b) Slide the on/off switch from left to right.
c) All available wireless networks will be displayed in the following window.
d) Tap the network that you would like to connect to. An input window appears. Enter the network key ("Password") for the wireless network you have selected and tap "Connect".
e) Your Surftab will connect to the Internet via the wireless network you have selected. You can now surf the Internet using a browser app.

-> Once you have established a connection to a WiFi network, your SURFTAB THEATRE 13.3 will automatically connect to it as soon as it is within reach. It is not necessary to re-enter the network key.

-> To save power, it is advisable to turn off the WiFi function when it is not in use.

How do I download apps using Google Play on my SURFTAB THEATRE 13.3?  

You must sign in using a Gmail account to use the Google Play Store on your SURFTAB THEATRE 13.3. You can sign in to your account when you open the Play Store app for the first time. If you do not yet have a Gmail account, you can set one up now.

How do I reset my SURFTAB THEATRE 13.3 to factory settings?  

a) Open the applications menu and tap ‘Settings’.

b) Scroll down in the menu and tap the ‘Backup & reset’ option.

c) Then tap ‘Factory data reset’ and confirm this option.

Note that selecting this option will delete all data that has been subsequently installed (apps, login information, e-mail accounts etc.). This does not affect data stored on an external storage device.

How do I select my language if German is set as default language on my SURFTAB THEATRE 13.3?  

After switching on the SURFTAB THEATRE 13.3, the start screen appears. To set the user interface to the desired language, please tap inside the applications menu on "Settings" and afterwards on "Language & input". Tap now in the right column on the first field "Language" and select your language.

 

For further information visit the product's download area on our homepage.

What if I do not find the menu item Language & input under Settings on my SURFTAB THEATRE 13.3? In what direction should I swipe my finger across the screen to get to the menu items further down on the page?  

The displacement of the touch screen works in exactly the opposite direction as you would scroll down the computer screen using a mouse:  if you want to push the display on your SURFTAB THEATRE 13.3 down (for example to reach menu items positioned further down on the list, put your fingertips on the screen and swipe upwards. The display follows your movement and elements positioned further down on the display slide upward.

Hardware

How do I add more storage space to my SURFTAB THEATRE 13.3?  

Your SURFTAB THEATRE 13.3 has a memory card slot. Insert a card in order to add internal storage to it. Please consult the technical details of your device to learn which cards are compatible with it (in the technical data on the website (most up to date) or in the detailed operating instructions). These cards can be purchased in any electronics store.

Please note that it is not possible to guarantee 100 per cent compatibility of microSD cards (see “Why doesn’t my device recognise my microSD memory card?”).

Why does my SURFTAB THEATRE 13.3 don't charge? What can I do?  

Check whether your SURFTAB THEATRE 13.3 is properly connected to the charger. If your device still does not charge, connect it to your computer using the USB cable provided. This will allow you to determine whether the charger or battery is defective.

Why is no sound coming from my SURFTAB THEATRE 13.3?  

You may have headphones connected to your SURFTAB THEATRE 13.3. If headphones are connected the loudspeaker of the device is automatically turned off. Disconnect the headphones from the device to re-enable the speakers. If there is still no sound, check if the sound of the device is turned on and if the volume is set high enough.

Why does my SURFTAB THEATRE 13.3 just switch off sometimes?  

If the energy level of the battery falls below a critical level, the device displays a corresponding warning. If you ignore these warnings, the SURFTAB THEATRE 13.3 is put into sleep mode at a charge level of 6 per cent in order to counteract total discharge of the battery. Total discharge can lead to a situation where it is no longer possible to charge the device. For this reason, connect the device to the charger at this point at the latest in order to prevent data loss and damage to the battery.

Tip: Reducing screen brightness, closing all programmes or switching off the SURFTAB THEATRE 13.3 entirely can speed up the process of charging the device.

Please note that the battery discharges itself over time, even when you are not using your device. In order prevent complete discharge of the battery (total discharge) and the associated damage, please charge your device intermittently. Following a total discharge, it is necessary to charge the device for a long period until it is can function properly again. Total discharge can also lead to a situation where it is no longer possible to charge the device. For this reason, it must be avoided at all costs.

If you have not used the SURFTAB THEATRE 13.3 for a long period of time, charge it for a long period before switching it on again.

Why can't I turn on my SURFTAB THEATRE 13.3?  

Perhaps the charge of the battery isn't enough to turn the SURFTAB THEATRE 13.3 on. Connect the charger to the device to recharge the batttery.

Cookies help us in providing our services. By using our services, you agree that we use cookies.
OK