SURFTAB BREEZE 10.1 QUAD 3G

Surftab with MT6580 processor, Android™ 6.0.1 (Marshmallow), 10.1" HD-IPS-display, 16 GB, 3G, call function

Product Overview

Consistent performance for everyday life
The Surftab 10.1 quad 3G features technology that delivers perfectly tuned performance for everyday tasks. An MT6580 processor and 2GB RAM ensure consistent and energy-saving performance, guaranteeing a fluid display on the angle-stable HD IPS screen.

Unrestricted mobile freedom
The integrated 3G function ensures that the Surftab 10.1 quad 3G can comfortably use all online services, even when you’re on the go. 3G enables you to transfer data and surf the net swiftly and easily – ideal for a compact tablet.

Robust but stylish
With its colour combination of silver and white, the Surftab breeze 10.1 quad 3G is a real head-turner and stands out from the usual range of tablet PCs. What’s more, the aluminium case makes it much more durable than a synthetic version. This means that you don’t have to worry about damaging the Surftab when storing it in your bag.

Android, tablet, 5-point capacitive multi-touch Full HD IPS display, GPS, G-Sensor, stereo speaker

Technical details

Hardware

Processor (CPU) MT6580 Processor (up to 1,3 GHz)
Operating system Android™ 6.0.1 (Marshmallow)
RAM 2 GB (DDR3)
Internal storage 16 GB*
Graphic Unit (GPU) Mali-400 MP
Display size 25.7 cm (10.1")
Display type 5-point capacitive multi-touch HD IPS display
Screen resolution 1280 x 800 pixel
Aspect ratio 16:9
Camera Front: 2 MP, Rear: 2 MP
Speaker yes
Microphone yes
Interface Micro-USB 2.0 (host), audio out/mic in (3.5 mm), dual SIM card slot, memory card reader
Network WiFi, Bluetooth 4.0, UMTS/3G, GSM/2G
Frequencies GSM/2G (850/900/1800/1900 MHz), UMTS/3G (900/2100 MHz), WiFi (IEEE 802.11b/g/n 2.4 GHz)
Memory extension microSD(HC/XC) up to 64 GB
Supported SIM cards Mini-SIM
Dimensions approx. 242 mm x 172 mm x 9.5 mm
Weight approx. 535 g (only the device without accessories)
Housing material aluminum, plastic
Color Silver, white

Record and playback

Playable video formats MPEG-4.10 H.264/AVC (MP@L4.1, HP@L4.0) , MPEG-4.2 SP/ASP (e.g. Xvid)
Video container formats AVI , MKV , MOV
Gaming 3D games, G-Sensor games, Classic games, Touch games
Supported picture formats JPEG , PNG , GIF , BMP
Playable audio formats MP3 , WAV , OGG , FLAC , AAC

Battery and power supply

Type of battery Lithium polymer
Average battery runtime up to 5,5 h (video)
Capacity of battery 3.8 V / 4700 mAh / 17.86 Wh
Charge by Micro-USB
Power supply USB power adapter (100 V – 240 V)

Other characteristics

More Dual-SIM, call function, GPS, G-sensor
Languages Multilanguage support via Android™ OS 6.0.1
Preinstalled software Microsoft Office for Android™ preinstalled, Access to thousands of applications
Package contents Surftab® breeze 10.1 quad 3G, Micro-USB cable, USB host adapter cable, USB power adapter (100 V - 240 V), cleaning cloth, quick guide, important safety and legal information

Operation and storage

Temperatures 5° C to 30° C
Relative humidity 30 % to 70 %
* 1 GB = 1 000 000 000 Bytes.
 
Google, Android, Google Play and other marks are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
Memory card not included in the delivery.
The battery in this product cannot be easily replaced by users themselves.
We reserve the right to make changes and corrections.

Datasheet

File type: PDF-file
Language: English

Quick Guide

Geeignet für: Surftab breeze 10.0 quad 3G
Version: V1-20
Date: 2017-11-20
File type: PDF
Language: Deutsch, English, Italiano, Español, Français, Nederlands

Operating instructions

Geeignet für: Surftab breeze 10.0 quad 3G
Version: V1-30
Date: 2017-20-11
File type: PDF
Language: Deutsch, English, Italiano, Español, Français, Nederlands

Troubleshooting

Why does my SURFTAB BREEZE 10.1 QUAD 3G not recognize the newly inserted SIM card?  

When inserting the SIM card into your SURFTAB BREEZE 10.1 QUAD 3G please always make sure that the Surftab is completely switched off and is not merely in standby mode. If you have inserted a SIM card into the turned-on Surftab, then after inserting simply turn the Surftab completely off and on again.

What solutions do I have if my SURFTAB BREEZE 10.1 QUAD 3G is not responding?  

If you can no longer use the SURFTAB BREEZE 10.1 QUAD 3G or if the device no longer responds to input, reset the device. Press and hold down the on/off button until the device switches off. Wait for about 20 seconds and then turn the device on normally.

What should I do if my SURFTAB BREEZE 10.1 QUAD 3G is not recognized by the Android Debug Bridge (ADB)?  

Firstly, make sure that the USB debugging mode is activated in the SURFTAB BREEZE 10.1 QUAD 3G developer options. If the developer options are not displayed, go to "Settings" -> "About Tablet" and tap "Build number" until "Developer options" appears under "System" (under Android™ 5.1.1 as a new option in "Settings"). Ensure that you have already installed and configured the latest Android SDK.

 

For Windows:
Go to the Windows device manager and check whether there is a device marked with a yellow exclamation mark (!) that corresponds to your tablet. Right click this entry and select "Properties". In the "Driver" tab, click "Update driver's software". In the window that follows, select the option "Browse my computer for driver software" and enter the path where the unzipped TREKSTOR "android_winusb" driver is located. If you receive a message during installation that prompts you to not install this driver, confirm with "Install this driver software".

 

Windows and MAC OS X:
It is now necessary to configure the ADB for the TREKSTOR tablet. You must add the TrekStor Vendor-ID (0x1e68) to the "adb_usb.ini" file in the hidden ".android" folder. To do so, proceed as follows:

 

Windows:
1. Open the command prompt and enter the command "echo 0x1e68 >> $HOME/.android/adb_usb.ini".
2. Now check whether the SURFTAB BREEZE 10.1 QUAD 3G has been recognised by opening "cmd.exe" and entering the commands "adb kill-server" and "adb devices" in succession.

 

MAC OSX:
1. Open the terminal window and enter the command "echo 0x1e68 >> $HOME/.android/adb_usb.ini".
2. Now check whether the device has been recognised by opening „Terminal“ and entering the commands "adb kill-server" and "adb devices" in succession.

What can I do if my SURFTAB BREEZE 10.1 QUAD 3G screen flickers?  

This is a setting in the Development Settings of the Android operating system serving for programmers to visualize which part of the screen is being updated.
This setting can be easily deactivated via the menu item "Dev Tools" -> "Development Settings" -> "Show screen updates" by un-checking the box.

What can I do if the firmware of my SURFTAB BREEZE 10.1 QUAD 3G doesn’t work?  

Firmware 1.1.13:
If your SURFTAB BREEZE 10.1 QUAD 3G firmware is 1.1.13, contact TREKSTOR to update the device.

 

Firmware 1.1.14:
If your Surftab has the firmware 1.1.14, you can update your Surftab to firmware 1.1.16. Follow the steps below to complete the update.

First, make sure your device is fully charged. To avoid problems, connect your Surftab to the charger during the update process.

1. Open your favorite browser on your tablet.

2. Download the following .zip file directly to your internal device memory using the preinstalled browser: http://ota.readerportal.de/update/ST10416-12/V1.1.14/update.zip

3. The file is downloaded under Internal Storage -> Downloads.

4. Now navigate to the application menu and open the update application.

5. To perform the update, select "Local Update".

6. The files stored on your device are now displayed.

7. Select the previously downloaded .zip file.

8. In the window that will open, tap "Update". The SURFTAB BREEZE 10.1 QUAD 3G is restarted and the update process begins. This will take some time. Do not interrupt the update process, otherwise data loss may occur.

9. After rebooting, a window appears with the message "System updated".

What can I do if the internal memory of my SURFTAB BREEZE 10.1 QUAD 3G is full or almost full?  

To relieve the internal memory of your SURFTAB BREEZE 10.1 QUAD 3G and free up memory space, you can save media files stored on the device (eg pictures, videos or text files) to an external data carrier (eg a USB memory drive or a suitable Memory card) or delete apps that are no longer needed.

Why is my WiFi not on the list of available wireless networks displayed on my SURFTAB BREEZE 10.1 QUAD 3G?  

First of all, make sure that you have enabled the WiFi feature on the SURFTAB BREEZE 10.1 QUAD 3G and that it is within range of the network.

If the desired network is still not displayed despite These measures, it may be that the visibility of the network has been restricted in the settings of the router (so-called "sppressed SSID").

Check in the settings of the router if this is the case.

To connect to a network with a suppressed SSID, go to the WiFi menu's settings and tap the three vertical dots in the upper right corner of the WiFi menu.

In the drop-down box that appears, tap "Add Network", enter the SSID of the network and tap "Save".

Software

Which options do I have to install downloaded applications from my SURFTAB BREEZE 10.1 QUAD 3G on an external medium (memory card, USB stick etc.)?  

No, this is not possible. You can install apps only on the SURFTAB BREEZE 10.1 QUAD 3G.

How do I access external storage devices (USB stick, SD card) on my SURFTAB BREEZE 10.1 QUAD 3G?  

When you connect an external storage device, the SURFTAB BREEZE 10.1 QUAD 3G displays a message to the effect that a device has been connected. Once this message is no longer visible, you can use a file explorer app (such as ‘ES File Explorer’ or ‘FileBrowser’ etc., available from the Google Play Store) to access and manage your data (copy, delete, edit).

How can I upgrade my SURFTAB BREEZE 10.1 QUAD 3G to a newer version of Android™?  

If a firmware upgrade is available for your SURFTAB BREEZE 10.1 QUAD 3G, you can download it on our homepage under ‘Downloads’. A firmware upgrade may also be downloaded directly to your device via OTA, depending on your device.

Tip: Do not install any firmware on your device unless it is provided by us. Installing external firmware or custom ROMs may result in a loss of all warranty claims!

How do I connect my SURFTAB BREEZE 10.1 QUAD 3G to a Wi-Fi network? (Android™ 5.1 / 5.1.1)  

a) Select "Settings" from the applications menu or the quick menu. This is where you will find the "Wi-Fi" item. Tap "Wi-Fi".
b) Slide the on/off switch from left to right.
c) All available wireless networks will be displayed in the following window.
d) Tap the network that you would like to connect to. An input window appears. Enter the network key ("Password") for the wireless network you have selected and tap "Connect".
e) Your Surftab will connect to the Internet via the wireless network you have selected. You can now surf the Internet using a browser app.

-> Once you have established a connection to a WiFi network, your SURFTAB BREEZE 10.1 QUAD 3G will automatically connect to it as soon as it is within reach. It is not necessary to re-enter the network key.

-> To save power, it is advisable to turn off the WiFi function when it is not in use.

How do I download apps using Google Play on my SURFTAB BREEZE 10.1 QUAD 3G?  

You must sign in using a Gmail account to use the Google Play Store on your SURFTAB BREEZE 10.1 QUAD 3G. You can sign in to your account when you open the Play Store app for the first time. If you do not yet have a Gmail account, you can set one up now.

How do I reset my SURFTAB BREEZE 10.1 QUAD 3G to factory settings?  

a) Open the applications menu and tap ‘Settings’.

b) Scroll down in the menu and tap the ‘Backup & reset’ option.

c) Then tap ‘Factory data reset’ and confirm this option.

Note that selecting this option will delete all data that has been subsequently installed (apps, login information, e-mail accounts etc.). This does not affect data stored on an external storage device.

How do I select my language if German is set as default language on my SURFTAB BREEZE 10.1 QUAD 3G?  

After switching on the SURFTAB BREEZE 10.1 QUAD 3G, the start screen appears. To set the user interface to the desired language, please tap inside the applications menu on "Settings" and afterwards on "Language & input". Tap now in the right column on the first field "Language" and select your language.

 

For further information visit the product's download area on our homepage.

What if I do not find the menu item Language & input under Settings on my SURFTAB BREEZE 10.1 QUAD 3G? In what direction should I swipe my finger across the screen to get to the menu items further down on the page?  

The displacement of the touch screen works in exactly the opposite direction as you would scroll down the computer screen using a mouse:  if you want to push the display on your SURFTAB BREEZE 10.1 QUAD 3G down (for example to reach menu items positioned further down on the list, put your fingertips on the screen and swipe upwards. The display follows your movement and elements positioned further down on the display slide upward.

Which eBook formats are compatible with my SURFTAB BREEZE 10.1 QUAD 3G?  

The device supports all commercial eBook formats. However, you must install an appropriate app in order to read eBooks on your SURFTAB BREEZE 10.1 QUAD 3G. You can download these apps from a number of different providers. Consult the program specifications to determine which formats are compatible with the app you have selected.

Hardware

How much RAM does the SURFTAB BREEZE 10.1 QUAD 3G have?  

Each SURFTAB BREEZE 10.1 QUAD 3G is always equipped with 2GB of memory. However, due to a faulty software update, the system now displays the wrong indication of only 1 GB of memory.

We already offer an update to fix the problem. To do this, either reboot the device to receive an automatic update notification or use the preinstalled "update" app to manually update.

How do I add more storage space to my SURFTAB BREEZE 10.1 QUAD 3G?  

Your SURFTAB BREEZE 10.1 QUAD 3G has a memory card slot. Insert a card in order to add internal storage to it. Please consult the technical details of your device to learn which cards are compatible with it (in the technical data on the website (most up to date) or in the detailed operating instructions). These cards can be purchased in any electronics store.

Please note that it is not possible to guarantee 100 per cent compatibility of microSD cards (see “Why doesn’t my device recognise my microSD memory card?”).

How do I switch between the front- and the backcamera on my SURFTAB BREEZE 10.1 QUAD 3G?  

In the camera settings (see instructions), look for a camera symbol surrounded by an arrow. Tap this symbol to switch back and forth between the two cameras of the SURFTAB BREEZE 10.1 QUAD 3G.

Why does my SURFTAB BREEZE 10.1 QUAD 3G turn on when I connect it to a power source? Is that normal?  

Yes, this is perfectly normal. It allows you to see the charge level of the SURFTAB BREEZE 10.1 QUAD 3G. If you perform no further actions, the device will switch to standby mode as it continues to charge.

Why does my SURFTAB BREEZE 10.1 QUAD 3G don't charge? What can I do?  

Check whether your SURFTAB BREEZE 10.1 QUAD 3G is properly connected to the charger. If your device still does not charge, connect it to your computer using the USB cable provided. This will allow you to determine whether the charger or battery is defective.

Why does the front camera of my SURFTAB BREEZE 10.1 QUAD 3G displays the image mirrored?  

Yes. Before the shutter button is pressed, the front camera shows a mirror image. But the photo is saved in the way it looks in reality.

Why is no sound coming from my SURFTAB BREEZE 10.1 QUAD 3G?  

You may have headphones connected to your SURFTAB BREEZE 10.1 QUAD 3G. If headphones are connected the loudspeaker of the device is automatically turned off. Disconnect the headphones from the device to re-enable the speakers. If there is still no sound, check if the sound of the device is turned on and if the volume is set high enough.

Why does my SURFTAB BREEZE 10.1 QUAD 3G just switch off sometimes?  

If the energy level of the battery falls below a critical level, the device displays a corresponding warning. If you ignore these warnings, the SURFTAB BREEZE 10.1 QUAD 3G is put into sleep mode at a charge level of 6 per cent in order to counteract total discharge of the battery. Total discharge can lead to a situation where it is no longer possible to charge the device. For this reason, connect the device to the charger at this point at the latest in order to prevent data loss and damage to the battery.

Tip: Reducing screen brightness, closing all programmes or switching off the SURFTAB BREEZE 10.1 QUAD 3G entirely can speed up the process of charging the device.

Please note that the battery discharges itself over time, even when you are not using your device. In order prevent complete discharge of the battery (total discharge) and the associated damage, please charge your device intermittently. Following a total discharge, it is necessary to charge the device for a long period until it is can function properly again. Total discharge can also lead to a situation where it is no longer possible to charge the device. For this reason, it must be avoided at all costs.

If you have not used the SURFTAB BREEZE 10.1 QUAD 3G for a long period of time, charge it for a long period before switching it on again.

Why can't I turn on my SURFTAB BREEZE 10.1 QUAD 3G?  

Perhaps the charge of the battery isn't enough to turn the SURFTAB BREEZE 10.1 QUAD 3G on. Connect the charger to the device to recharge the batttery.

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