SURFTAB B10

Surftab with MT8163 processor, Android™ 8.1 (Oreo™), 10" HD-IPS-display, 32 GB

Product Overview

Proves tact
The processor determines the reliability of the tablet. The Surftab B10 is equipped with an MT8163 processor with a clock rate of up to 1.5 GHz, which ensures decent work processes. While the processor provides a smooth workflow, the user can focus uncompromisingly on the work. In addition, a multi-touch display with IPS technology is installed. Viewpoint-stable images in sharp colors are guaranteed.

Practical travel size
With 10 inches, the Surfab B10 offers the perfect travel size. The compact size of the tablet is quickly stowed in the travel bag and yet large enough to view images well on the display. To be perfectly prepared, the camera comes in a double pack: Equipped with a front and rear camera, the Surftab B10 invites you to shoot beautiful pictures- such as selfies in front of spectacular sights, family photos and impressive landscape pictures. And since nobody wants to stand with a full memory card in the Big Apple, with a possible memory expansion up to 256 GB all vacation photos have enough space.

To enjoy lightness
When you're on the go, your tablet is always there. Accordingly, the tablet should not be a burden. With a low weight of approx. 505 g, the Surf B10 becomes a favorite in your pocket. All day on a city break? No problem. Due to the pleasant weight of the tablet, it is also permanently good in the hand.And for various short trips, the GPS built into the tablet can be a good helper. 

Black is back
The surftab shines not only with inner values, but is also nice to look at. It appears in the combination of the colors black and anthracite. With this, the Surftab has a stylish and pleasant design that underlines its classic touch. In addition, the tablet case offers good scratch resistance and is resistant to abrasion.

Android, Oreo, tablet, Trekstor, Surftab, B10

Technical details

Hardware

Processor (CPU) MT8163 Processor, 1.5 GHz, 64-Bit ARMv8 Cortex-A53 quad core
Operating system Android™ 8.1 (Oreo™)
RAM 2 GB
Internal storage 32 GB*
Graphic Unit (GPU) Mali-T720 MP2
Display size 25.7 cm (10.1")
Display type 5-point capacitive multi-touch HD IPS display
Screen resolution 1280 x 800 pixel
Aspect ratio 16:9
Camera Front: 0.3 MP, Rear: 2 MP
Speaker Stereo
Microphone yes
Interface 1 x Micro-USB 2.0 (with host function), memory card reader, audio out/mic in (3.5 mm)
Network WiFi, Bluetooth 4.0
Frequencies WiFi 802.11a/b/g/n:2.4 GHz/5 GHz
Memory extension microSD(HC/XC) up to 256 GB
Dimensions approx. 243 mm x 172 mm x 9.8 mm
Weight approx. 505 g
Housing material plastic
Color Black, Anthracite

Record and playback

Playable video formats MPEG-4.10 H.264/AVC (MP@L4.1, HP@L4.0) , MPEG-4.2 SP/ASP (e.g. Xvid)
Video container formats AVI , MKV , MOV
Gaming 3D games, Classic games
Supported picture formats JPEG , PNG , GIF , BMP
Playable audio formats MP3 , WAV , OGG , FLAC , AAC

Battery and power supply

Type of battery Lithium polymer
Capacity of battery 3.7 V / 6000 mAh / 22.200 Wh
Charge by Micro-USB
Power supply Power adapter (100 V – 240 V)

Other characteristics

More GPS, G-sensor
Languages Multilanguage support via Android™ OS 8.1
Package contents Surftab B10, Micro-USB cable, USB host adapter cable, power adapter (100 V - 240 V), cleaning cloth, quick guide, important safety and legal information

Operation and storage

Temperatures 5° C to 30° C
Relative humidity 30 % to 70 %

* 1 GB = 1 000 000 000 Bytes.

Memory card not included in the delivery.
The battery in this product cannot be easily replaced by users themselves.
We reserve the right to make changes and corrections.

Datasheet

File type: PDF-file
Language: English

Quick Guide

Geeignet für: Surftab B10
Version: V1-40
Date: 18-09-19
File type: PDF
Language: Deutsch, English, Français, Italiano, Español, Nederlands

Operating instructions

Geeignet für: Surftab B10
Version: V1-10
Date: 18-08-29
File type: PDF
Language: Deutsch, English, Français, Italiano, Español, Nederlands

Troubleshooting

What solutions do I have if my SURFTAB B10 is not responding?  

If you can no longer use the SURFTAB B10 or if the device no longer responds to input, reset the device. Press and hold down the on/off button until the device switches off. Wait for about 20 seconds and then turn the device on normally.

What should I do if my SURFTAB B10 is not recognized by the Android Debug Bridge (ADB)?  

Firstly, make sure that the USB debugging mode is activated in the SURFTAB B10 developer options. If the developer options are not displayed, go to "Settings" -> "About Tablet" and tap "Build number" until "Developer options" appears under "System" (under Android™ 5.1.1 as a new option in "Settings"). Ensure that you have already installed and configured the latest Android SDK.

 

For Windows:
Go to the Windows device manager and check whether there is a device marked with a yellow exclamation mark (!) that corresponds to your tablet. Right click this entry and select "Properties". In the "Driver" tab, click "Update driver's software". In the window that follows, select the option "Browse my computer for driver software" and enter the path where the unzipped TREKSTOR "android_winusb" driver is located. If you receive a message during installation that prompts you to not install this driver, confirm with "Install this driver software".

 

Windows and MAC OS X:
It is now necessary to configure the ADB for the TREKSTOR tablet. You must add the TrekStor Vendor-ID (0x1e68) to the "adb_usb.ini" file in the hidden ".android" folder. To do so, proceed as follows:

 

Windows:
1. Open the command prompt and enter the command "echo 0x1e68 >> $HOME/.android/adb_usb.ini".
2. Now check whether the SURFTAB B10 has been recognised by opening "cmd.exe" and entering the commands "adb kill-server" and "adb devices" in succession.

 

MAC OSX:
1. Open the terminal window and enter the command "echo 0x1e68 >> $HOME/.android/adb_usb.ini".
2. Now check whether the device has been recognised by opening „Terminal“ and entering the commands "adb kill-server" and "adb devices" in succession.

What can I do if my SURFTAB B10 screen flickers?  

This is a setting in the Development Settings of the Android operating system serving for programmers to visualize which part of the screen is being updated.
This setting can be easily deactivated via the menu item "Dev Tools" -> "Development Settings" -> "Show screen updates" by un-checking the box.

What can I do if the internal memory of my SURFTAB B10 is full or almost full?  

To relieve the internal memory of your SURFTAB B10 and free up memory space, you can save media files stored on the device (eg pictures, videos or text files) to an external data carrier (eg a USB memory drive or a suitable Memory card) or delete apps that are no longer needed.

Why is my WiFi not on the list of available wireless networks displayed on my SURFTAB B10?  

First of all, make sure that you have enabled the WiFi feature on the SURFTAB B10 and that it is within range of the network.

If the desired network is still not displayed despite These measures, it may be that the visibility of the network has been restricted in the settings of the router (so-called "sppressed SSID").

Check in the settings of the router if this is the case.

To connect to a network with a suppressed SSID, go to the WiFi menu's settings and tap the three vertical dots in the upper right corner of the WiFi menu.

In the drop-down box that appears, tap "Add Network", enter the SSID of the network and tap "Save".

Software

Which options do I have to install downloaded applications from my SURFTAB B10 on an external medium (memory card, USB stick etc.)?  

No, this is not possible. You can install apps only on the SURFTAB B10.

How do I access external storage devices (USB stick, SD card) on my SURFTAB B10?  

When you connect an external storage device, the SURFTAB B10 displays a message to the effect that a device has been connected. Once this message is no longer visible, you can use a file explorer app (such as ‘ES File Explorer’ or ‘FileBrowser’ etc., available from the Google Play Store) to access and manage your data (copy, delete, edit).

How can I upgrade my SURFTAB B10 to a newer version of Android™?  

If a firmware upgrade is available for your SURFTAB B10, you can download it on our homepage under ‘Downloads’. A firmware upgrade may also be downloaded directly to your device via OTA, depending on your device.

Tip: Do not install any firmware on your device unless it is provided by us. Installing external firmware or custom ROMs may result in a loss of all warranty claims!

How do I connect my SURFTAB B10 to a Wi-Fi network? (Android™ 5.1 / 5.1.1)  

a) Select "Settings" from the applications menu or the quick menu. This is where you will find the "Wi-Fi" item. Tap "Wi-Fi".
b) Slide the on/off switch from left to right.
c) All available wireless networks will be displayed in the following window.
d) Tap the network that you would like to connect to. An input window appears. Enter the network key ("Password") for the wireless network you have selected and tap "Connect".
e) Your Surftab will connect to the Internet via the wireless network you have selected. You can now surf the Internet using a browser app.

-> Once you have established a connection to a WiFi network, your SURFTAB B10 will automatically connect to it as soon as it is within reach. It is not necessary to re-enter the network key.

-> To save power, it is advisable to turn off the WiFi function when it is not in use.

How do I download apps using Google Play on my SURFTAB B10?  

You must sign in using a Gmail account to use the Google Play Store on your SURFTAB B10. You can sign in to your account when you open the Play Store app for the first time. If you do not yet have a Gmail account, you can set one up now.

How do I reset my SURFTAB B10 to factory settings?  

a) Open the applications menu and tap ‘Settings’.

b) Scroll down in the menu and tap the ‘Backup & reset’ option.

c) Then tap ‘Factory data reset’ and confirm this option.

Note that selecting this option will delete all data that has been subsequently installed (apps, login information, e-mail accounts etc.). This does not affect data stored on an external storage device.

How do I select my language if German is set as default language on my SURFTAB B10?  

After switching on the SURFTAB B10, the start screen appears. To set the user interface to the desired language, please tap inside the applications menu on "Settings" and afterwards on "Language & input". Tap now in the right column on the first field "Language" and select your language.

 

For further information visit the product's download area on our homepage.

What if I do not find the menu item Language & input under Settings on my SURFTAB B10? In what direction should I swipe my finger across the screen to get to the menu items further down on the page?  

The displacement of the touch screen works in exactly the opposite direction as you would scroll down the computer screen using a mouse:  if you want to push the display on your SURFTAB B10 down (for example to reach menu items positioned further down on the list, put your fingertips on the screen and swipe upwards. The display follows your movement and elements positioned further down on the display slide upward.

Hardware

How do I add more storage space to my SURFTAB B10?  

Your SURFTAB B10 has a memory card slot. Insert a card in order to add internal storage to it. Please consult the technical details of your device to learn which cards are compatible with it (in the technical data on the website (most up to date) or in the detailed operating instructions). These cards can be purchased in any electronics store.

Please note that it is not possible to guarantee 100 per cent compatibility of microSD cards (see “Why doesn’t my device recognise my microSD memory card?”).

Why does my SURFTAB B10 don't charge? What can I do?  

Check whether your SURFTAB B10 is properly connected to the charger. If your device still does not charge, connect it to your computer using the USB cable provided. This will allow you to determine whether the charger or battery is defective.

Why is no sound coming from my SURFTAB B10?  

You may have headphones connected to your SURFTAB B10. If headphones are connected the loudspeaker of the device is automatically turned off. Disconnect the headphones from the device to re-enable the speakers. If there is still no sound, check if the sound of the device is turned on and if the volume is set high enough.

Why does my SURFTAB B10 just switch off sometimes?  

If the energy level of the battery falls below a critical level, the device displays a corresponding warning. If you ignore these warnings, the SURFTAB B10 is put into sleep mode at a charge level of 6 per cent in order to counteract total discharge of the battery. Total discharge can lead to a situation where it is no longer possible to charge the device. For this reason, connect the device to the charger at this point at the latest in order to prevent data loss and damage to the battery.

Tip: Reducing screen brightness, closing all programmes or switching off the SURFTAB B10 entirely can speed up the process of charging the device.

Please note that the battery discharges itself over time, even when you are not using your device. In order prevent complete discharge of the battery (total discharge) and the associated damage, please charge your device intermittently. Following a total discharge, it is necessary to charge the device for a long period until it is can function properly again. Total discharge can also lead to a situation where it is no longer possible to charge the device. For this reason, it must be avoided at all costs.

If you have not used the SURFTAB B10 for a long period of time, charge it for a long period before switching it on again.

Why can't I turn on my SURFTAB B10?  

Perhaps the charge of the battery isn't enough to turn the SURFTAB B10 on. Connect the charger to the device to recharge the batttery.

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