More portable than any briefcase
Whether on the train or in a café – the Primebook C13 with its compact design is the perfect companion when on the go. An energy-saving Intel® Celeron® N3350 processor combined with 4 GB of RAM provides the necessary mobile performance. The 13.3” Full HD IPS display ensures excellent picture quality, providing high-contrast, colour-stable images even when exposed to sunlight.
Enjoy from all perspectives
Solid aluminium casing, high-quality design and smart convertible function – the Primebook C13 combines top workmanship with ease of use. Touch control and the 360° adjustment option open up whole new operating concepts, allowing you to choose whether you want to use the device as a fully-fledged notebook or as a practical tablet.
More security, more comfort
With its integrated fingerprint sensor, the Primebook C13 is always protected against unwanted access. However, you yourself can unlock the convertible using your finger in the blink of an eye – without having to enter a password. The sensor is therefore the perfect complement to increasing device security, while also adding to user comfort.
Innovative SSD extension
Fast boot-up or direct access to your apps – is this important to you? Then the Primebook C13 provides an interesting function: thanks to an extension slot, you always have the option to add to the convertible’s 64 GB of internal memory with an M.2 SSD module, and thereby considerably increase the load speed of the device, in addition to the existing memory. More information is available here.
Acronis True Image 2018
In just a few steps, you can transport the pre-installed Windows operating system from the internal memory to a subsequently extended SSD module using Acronis True Image 2018* software. After the transfer is complete, the Primebook C13 will then be able to boot up in under five seconds and be used much sooner.
* 90 day trial version
notebook, primebook, Windows 10 home, fingerprint
|Processor (CPU)||Intel® Celeron® N3350 Processor (up to 2.4 GHz, 2MB Intel® Smart-Cache) dual core|
|Operating system||Windows 10 Home|
|RAM||4 GB (DDR3)|
|Internal storage||64 GB*|
|Graphic Unit (GPU)||Intel® HD Graphics 500|
|Display size||33.8 cm (13.3")|
|Display type||10-point capacitive multi-touch Full-HD-IPS-display|
|Screen resolution||1920 x 1080 pixel|
|Camera||Front: 2 MP|
|Interface||M.2 SSD extension, USB-Type-C™ 3.1 Gen 1 (Power Delivery and DisplayPort), 2 x USB 3.1 Gen 1, Micro-HDMI®, memory card reader, audio out/mic in (3.5 mm)|
|Network||WiFi, Bluetooth 4.2|
|Frequencies||WiFi IEEE 802.11ac/b/g/n: 2.4 GHz/5 GHz|
|Memory extension||microSD(HC/XC) up to 128 GB, M.2 SSD (42 mm - B key)|
|Dimensions||approx. 320 mm x 210 mm x 15 mm|
|Weight||approx. 1390 g|
|Housing material||aluminum, plastic|
|Keyboard layout||QWERTZ (DE)|
Record and playback
|Playable video formats||MPEG-4.10 H.264/AVC (MP@L4.1, HP@L4.0) , MPEG-4.2 SP/ASP (z. B. Xvid up to simple@L3)|
|Video container formats||AVI , MKV , MOV|
|Gaming||3D games, Classic games, G-Sensor games, Touch games|
|Supported picture formats||JPEG , PNG , GIF , BMP|
|Playable audio formats||MP3 , WAV , OGG , FLAC , AAC|
Battery and power supply
|Type of battery||Lithium polymer|
|Capacity of battery||7.4 V / 5500 mAh / 40.70 Wh|
|Charge by||DC IN|
|Power supply||Power adapter (100 V – 240 V)|
|More||Fingerprint sensor, G-sensor, Hall-sensor|
|Preinstalled languages||German, English, Español, Français, Italiano, Dutch, additional languages via Windows download|
|Preinstalled software||Acronis True Image 2018 (90 day trial)|
|Package contents||Primebook C13, power adapter (100 V - 240 V), cleaning cloth, quick guide, important safety and legal information|
Operation and storage
|Temperatures||5° C to 30° C|
|Relative humidity||30 % to 70 %|
* 1 GB = 1 000 000 000 Bytes.
Memory card not included in the delivery.
File type: PDF-file
Geeignet für: Primebook C13
File type: PDF
Language: Deutsch, English, Italiano, Español, Français, Nederlands
Geeignet für: Primebook C13
File type: PDF
Language: Deutsch, English
Geeignet für: Primebook C13
File type: ZIP
What do I do if the LTE module on my PRIMEBOOK C13 disappears from the display?
Any files that have not been saved will be lost when the device is reset.
What do I do if an application prevents the shutdown of my PRIMEBOOK C13 during the Fall Update?
With the Windows 10 Update to the Fall Update, it can happen that an application does not shut down properly when shutting down. The shutdown process on your PRIMEBOOK C13 must be manually confirmed by the user.
Click on the left button.
This problem can basically be solved by a driver update. Download the driver and start the executable file (.bat) after successful download.
You can find the driver under the following link on the product detail page below in the "DOWNLOADS" section: http://www.trekstor.de/products/2in1/detail-2in1/product/primebook-C11-wifi.html
When I try to start a video recording on my PRIMEBOOK C13, an error message is displayed and recording does not start. What can I do?
Please first run all available updates on your PRIMEBOOK C13. If the error persists despite updates, pleaste contact our customer service: email@example.com
What can I do if the internal memory of my PRIMEBOOK C13 is full or almost full?
To relieve the internal memory of your PRIMEBOOK C13 and free up memory space, you can save media files stored on the device (eg pictures, videos or text files) to an external data carrier (eg a USB memory drive or a suitable Memory card) or delete apps that are no longer needed.
What is Acronis True Image 2018 and how can I use it on my PRIMEBOOK C13?
Compatible M.2 SSD TREKSTOR devices come with a preinstalled standard 90-day-trial of Acronis True Image 2018. Acronis True Image 2018 is a software that allows you to copy the operating system from the fast eMMC storage of the device to the even faster M.2 SSD Module, which further increases the speed of the device.
Further information about the M.2 SSD MODULE, compatible devices and a video guide for “Cloning the operating system” can be found at: http://m2ssd.trekstor.de/ssd-installation-guide.html
How can I perform Windows updates on my PRIMEBOOK C13?
With enabled internet connection your PRIMEBOOK C13 checks the availability of new updates daily and displays a message in the Info Center when new updates are available. To keep your device always up to date, it is extremly important to regularly connect the device to the internet. If you've select "Express Settings" in the startup wizard, the first time you've switched it on, the PRIMEBOOK C13 automatically executes available updates at shutdown (download and installation). You can change this setting. To do this, enter the settings and choose "Update and Security" -> "Windows Update" -> "Advanced Options" and select the desired installation method for updates.
Why does the PRIMEBOOK C13 battery never show a fully charged battery?
Within a smaller number of our devices, a faulty software is responsible that only a battery level of 85 to 90 percent can be displayed on the affected devices after an extended charging cycle.
However, this is only a display error and not a hardware effect. We can fully confirm after an extensive testing that the batteries of the affected devices can be 100 percent charged - even if the display may indicate a different number.
We are currently working on a software solution to fix the display error for your PRIMEBOOK C13 in the near future.
Why is my PRIMEBOOK C13 charging slowly?
If you have connected the PRIMEBOOK C13 for charging and set your device at high exposure at the same time (eg movie playback at 100 % display brightness while surfing, chatting or playing), the battery is charging very slow due to the stress. We recommend you therefore to load the device in the off state.
Why is no sound coming from my PRIMEBOOK C13?
You may have headphones connected to your PRIMEBOOK C13. If headphones are connected the loudspeaker of the device is automatically turned off. Disconnect the headphones from the device to re-enable the speakers. If there is still no sound, check if the sound of the device is turned on and if the volume is set high enough.
Why can't I turn on my PRIMEBOOK C13?
Perhaps the charge of the battery isn't enough to turn the PRIMEBOOK C13 on. Connect the charger to the device to recharge the batttery.