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SurfTab® wintron 8.0

FAQ
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How can I upgrade my SurfTab to Windows 10?  

We strongly recommend only performing the upgrade using the Windows 10 symbol on your display. The symbol is located in the bottom-right area in the system tray on the task bar. Tapping the symbol opens a window where you can reserve Windows 10 for your SurfTab. Once you have reserved Windows 10, you will be placed on the Windows 10 waiting list and Microsoft will inform you as soon as Windows 10 is available for your device and/or as soon as your device is next in line.

 

IMPORTANT: It is essential that you have sufficient storage space on your SurfTab to install Windows 10! The installation cannot be performed if your device does not have sufficient storage space. For this reason, we strongly recommend using a 16 GB memory card to install Windows 10. Please remain connected to a power source during the installation of Windows 10.

 

If, despite the power adapter being connected, your device still has a free USB port (for example, the SurfTab wintron 10.1 features two USB ports and a separate charging socket), you can use a USB-Stick with the appropriate capacity for the upgrade instead of a storage card.

 

Further information about installing the upgrade 

 

Further information about the requirements and necessary conditions for upgrading to Windows 10 

 

Interesting information on all aspects of the upgrade

I cannot find the upgrade symbol on my display. I really want to upgrade to Windows 10. What do I do?  

Please be patient for a little while longer. Microsoft is rolling out Windows 10 in accordance with specific, technical rules and following careful examination. This may take some time.

 

IMPORTANT: It is essential that you have sufficient storage space on your SurfTab to install Windows 10! The installation cannot be performed if your device does not have sufficient storage space. For this reason, we strongly recommend using a 16 GB memory card to install Windows 10. Please remain connected to a power source during the installation of Windows 10.

 

If, despite the power adapter being connected, your device still has a free USB port (for example, the SurfTab wintron 10.1 features two USB ports and a separate charging socket), you can use a USB-Stick with the appropriate capacity for the upgrade instead of a storage card.

 

Further information about installing the upgrade 

 

Further information about the requirements and necessary conditions for upgrading to Windows 10 

 

Interesting information on all aspects of the upgrade

The image on my SurfTab wintron running Windows 10 is not smooth. What can I do?  

If your image is not smooth, it is likely because your device lacks important drivers. You must perform specific updates in order to install these drivers. To do so, proceed as follows:

a) Open the start menu by tapping the Windows icon in the bottom left of the display.

b) Open the settings by tapping the cog wheel symbol in the bottom left corner of the Start menu.

c) Scroll through the setting until you reach the „Update & security“ menu item and tap it.

d) Tap „Windows Update“. All available updates are displayed.

e) Select the following update from the list of available updates and install it:

 „Intel Corporation driver update for Intel(R) HD Graphics

How do I activate my 60 free Skype minutes?  

The basic prerequisite for using the Skype minutes included in your Office 365 Personal package is that your Office package has been activated (see Operating instructions). Once you have activated your Office package, proceed as follows:

a) Go to http://office.microsoft.com/ and click or tap “My account” in the top-right area.

b) On the following page, sign in with the Microsoft account that you linked to your SurfTab wintron tablet when setting it up (it is extremely important that you sign in with the same Microsoft account that is linked on the SurfTab!)

c) An overview of your Microsoft account opens. In the “Services and products” section, under “Skype”, click or tap “Activate your Skype world minutes”.

d) On the following page, you can choose whether to create a new Skype account or link an existing Skype account with your Microsoft account (in order to use the free 60 minutes on your existing account). Select the desired option and click or tap “Create Skype account” (to create a new account) or “Activate” (to link your existing Skype account).

I cannot find the Office tile on the Start screen, what can I do?  

Open the application menu and drag up the Start screen there. Check under “M“, if you can find there the application “Microsoft Office“.
If you have already activated Office or if  the point “Microsoft Office“ cannot be found in the application menu under “M“, please drag the application menu to the left until you see the point “Microsoft Office 2013“. You will find here under “Microsoft Office 2013“ all the installed Office programs.

How do I use the Bluetooth® function on my wintron?  

a) Activate the Bluetooth function on the device you want to connect and make the device visible to other devices, if necessary. To do so, refer to the operating instructions of the device you would like to connect.

b) Tap the Windows button to switch to the start screen of your SurfTab.

c) Open the Charm Bar by swiping your finger inwards from the right hand edge of the screen.

d) Tap “Settings“ in the Charm Bar.

e) Now tap “Change PC settings“ in the bottom right area.

f) Tap “PC and devices“ on the left and then tap “Bluetooth“ on the left.

g) Now slide the slider for Bluetooth from left to right in the middle of the screen. The word “On“ now appears next to the slider. This activates the SurfTab Bluetooth function and the SurfTab searches for available devices nearby.

h) Select the device you would like to connect from the list of devices available by tapping the name of the device. Now tap “Pair“.

i) The SurfTab sends a verification code to the device to be connected. Check that the code displayed on the device to be connected matches the code displayed on the SurfTab and confirm with “Yes“ on the SurfTab.

-> You may also have to confirm the pairing procedure on the device to be connected.

j) The status report “Connected“ appears under the selected device after successful pairing.

k) Exit the device settings by pressing the Windows button.

l) Open the SurfTab file browser and go to the file that you would like to send.

m) Press and hold the files you want to send until a drop-down window appears. Select the “Send to“ option in this window and then tap “Bluetooth device“. A list of all paired Bluetooth devices appears.

n) Tap the desired device and confirm with “Next“. The SurfTab now sends the selected file to the desired device.

o) You may also have to confirm receipt of the file on the destination device.

-> After a successful file transfer, deactivate the Bluetooth function on the SurfTab (and your destination device) to save energy.

How can I perform Windows Updates on my wintron?  

Your SurfTab checks for new updates daily. If you selected the “Use express settings“ option in the Start Assistant when you switched on for the first time, the wintron automatically performs available updates when you shutdown (download and installation).
If you would like to deactivate automatic updates, you can change this setting at a later point in time:

a) Tap the Windows button to switch to the start screen.

b) Open the Charm Bar by swiping your finger inwards from the right hand edge of the screen.

c) Tap “Settings“ in the Charm Bar.

d) Now tap “Change PC settings“ in the bottom right area.

e) Tap “Update and recovery“ in the bottom left area and then “Choose how updates get installed“ (centre of the screen).

f) Now select how the SurfTab should proceed with updates in the future under “Important updates“.

-> You can also determine how other forms of updates (“Recommended updates“ and “Microsoft Update“) should be treated further down on the same screen.

g) Confirm your selection with “Apply“.

How do I download apps from the Windows Store?  

The Windows Store is available as a live tile on the first or second page of the start screen. You can identify the Windows Store by its icon, a shopping bag featuring the Windows logo.
The following two requirements must be met in order to access the Windows Store:

1. You must be connected to the Internet.

-> Follow the instructions under FAQ “How can I connect my wintron 10.1 or wintron 10.1 3G to the Internet?"

2. You must be logged in to your Microsoft account.

-> Ideally, you have created a Microsoft account or logged in using your existing account during the setting-up process when you first switched on your SurfTab. In this case, all you have to do is open the Windows Store, select the desired app and tap “Install“.

-> If you still do not have a Microsoft account or are not logged into it, you must perform these steps. Open the Windows Store and select the desired app. Tap the app and then tap “Install“. The Setup Assistant now appears to guide you through the process of setting up a Microsoft account.

-> If you set up a Microsoft account and link it to your SurfTab, the password for unlocking the SurfTab changes. From now on, you have to enter the password for your Microsoft account to unlock the SurfTab.

How can I connect my wintron to the Internet?  

Connecting the wintron to a wireless network “WiFi”

a) Tap the Windows button to switch to the start screen.

b) Open the Charm Bar by swiping your finger inwards from the right hand edge of the screen.

c) Tap “Settings“ in the Charm Bar.

d) Now tap the WiFi symbol (5 vertical bars) in the bottom right area.

-> A list of all of the available wireless networks appears.

e) Tap the network that you wish to connect to.

-> If you do not want the SurfTab to automatically connect to the selected network if available, remove the check mark next to “Connect automatically“.

f) Now tap “Connect“ and enter the relevant network key (refer to the documents from your provider or look on the back of your router).

g) Confirm with “Next“. The SurfTab will connect to the selected network.

Which eBook formats are compatible with my SurfTab (Windows)?  

You need to download an app in the Windows Store in order to be able to read e-books on your SurfTab. You can specifically search for free apps to display e-books. The functions of the selected app will determine which e-book formats you can read on your SurfTab.

Why does my SurfTab show less storage space than indicated on the packaging?  

The storage capacity stated on the packaging and in the technical specifications refers to the total storage capacity of your device. However, a portion of the total storage is also used by the operating system and system applications.

My SurfTab is not responding. What do I do?  

If you can no longer use the device or if the device no longer responds to input, reset the device. Press and hold down the on/off button until the device switches off. Wait for about 20 seconds and then turn the device on normally.

How do I add more storage space to my SurfTab?  

Your SurfTab has a memory card slot. Insert a card in order to add internal storage to your SurfTab. Please consult the technical details of your SurfTab to learn which cards are compatible with your SurfTab (in the technical data on the website (most up to date) or in the detailed operating instructions). These cards can be purchased in any electronics store.

Please note that it is not possible to guarantee 100 per cent compatibility of microSD cards (see “Why doesn’t my SurfTab recognise my microSD memory card?”).

Download

Windows driver package

Geeignet für: SurfTab wintron 8.0
Version: -
Date: 2015-04-29
File type: zip

Download Download driver [124.2 MB]

SurfTab wintron 8.0 - operating instructions

Geeignet für: SurfTab wintron 8.0
Version: V1-10
Date: 2015-02-23
File type: PDF
Language: Deutsch, English

Download Bedienungsanleitung [1.3 MB]

Download Operating instructions [1.3 MB]

Windows 8.1 - operating instructions

Geeignet für: SurfTab wintron
Version: --
Date: 2014-10-07
File type: External link
Language: Deutsch, English, Italiano, Español, Français, Svenska

Download Windows 8.1 - operating instructions (external link) []

Activation of Office 365 Personal

Geeignet für: SurfTab wintron 8.0
Version: --
Date: 2015-02-03
File type: PDF
Language: English, Deutsch, Italiano, Espanol, Francais, Svenska

Download Download Flyer EN [236.2 kB]

Download Download Flyer DE [219.7 kB]

Download Download Fyler IT [232.0 kB]

Download Download Flyer ES [231.0 kB]

Download Download Flyer FR [262.5 kB]

Download Download Flyer SE [232.6 kB]

Quick Guide

Geeignet für: SurfTab wintron 8.0
Version: V1-10
Date: 2015-01-12
File type: PDF
Language: Deutsch, English, Italiano, Español, Français, Svenska

Download Quick guide [939.3 kB]

Datasheet

File type: PDF-file
Language: English

Download Download [452.1 kB]