Berliner Ring 7
64625 Bensheim

Fon: 06251 55040-0
Fax: 06251 55040-20
Email: mail[at]

Commercial register: Amtsgericht Darmstadt HRB 88358
Tax ID No.: DE815119185
CEO: Shimon Szmigiel
A Member of Telefield International Ltd. Hong Kong

Service hotline:
0621 87 066 153
Mo.-Fr. 9.30h - 16.30h

Service portal:
*click here*

Return centre for merchants with TREKSTOR number:
Berliner Ring 7
64625 Bensheim

Design/layout of the website:
Creakom GmbH
 für kreative Kommunikation & Business Intelligence
Walter-Gropius-Str. 7
80807 München


Technical implementation of the website:
IXTENSA Werbe- & Internetagentur GmbH
Nibelungenstraße 449
64686 Lautertal
Fon: 06254 9439-0
Fax: 06254 9439-79



Responsible for this website and responsible in the sense of privacy laws is the TREKSTOR GmbH, Berliner Ring 7, 64625 Bensheim, Germany. In this privacy policy, references to "we" or "us" are references to the TREKSTOR GmbH.

We respect your privacy and abide by the rules of the applicable data protection laws. This privacy policy explains how we handle personal information, how we collect it, what types of personal information we collect and how we use it.

1. Scope of data collection
You can always visit the individual pages of this website, without revealing us any information about yourself. Some cases require the input of personal data, whereas you are not obliged to provide us your personal data. Your information is voluntary, unless otherwise indicated.
The collection of personal data via input fields in the corresponding areas of the site or as part of an individual communication by telephone, fax or e-mail may include the following information: Name, mailing address, e-mail address, telephone number, age and gender. In addition, we may collect also account information, including information on the billing address, date of purchase, name, postal address, e-mail address, telephone number, fax number and/or website of the seller.
For clarification, we wish to point out that no "special categories of personal data" with the meaning of § 3 para. 9 of the Federal Privacy Act are collected through the site.

2. Purpose of data collection
The collection, processing and the use of your personal data is made for various purposes, particularly
a) to process any orders for goods or services and/or provide customer service;
b) to improve our marketing and promotional activities as well as the website contents and services;
c) to better understand your needs and to improve our products and services for you;
d) to carry out competitions, free promotional contests or other offers with advertising character, whereby we only dispatch personal electronic invitations or information with your prior consent (see below point "Direct marketing");
e) to conduct product surveys;
f) to make hiring decisions, unless you have entered personal information in an application for a job; and
g) to keep you informed about our latest products, services or offers, unless you have consented to receive such information (see below point "Direct marketing").
h) to prevent/investigate cases of abuse or the violation of rights, such as fraud or defamation.

3. Anonymous information
If you access our website, it is also possible that we may collect technical information automatically, by which you can not be identified immediately.

This information can include, for example, the domain name of the website, from which you were linked to our website. The same applies to your IP address. We collect these information to determine the personal preferences of users surfing the Internet. These information are only used for internal purposes, to study demographics, behavior and interests of the users visiting the website. For anonymous or general information through that you can not be identified, it is not about personal details, so that such information are not covered by this privacy statement.

4. Transfer of data to third parties
We will disclose your personal information without your consent only in the following cases to third parties:

  • if the transfer of personal data to subcontractors or to our consultants is required, in order to fulfill a contract, to handle customer service issues, to organize free promotional contests or other offers with advertising character that you have attended or under which you make claims;
  • if the transfer of personal data in accordance with applicable laws is required to protect our legitimate interests and no reason is there to believe that your legitimate interest outweighs the exclusion of processing or use; or
  • if the transfer of personal data is arranged by law, court or authority or if prosecuting authorities require such a transfer.

If we transfer personal data to third parties so that they can provide services on our behalf, we try to ensure that they comply with this privacy policy and satisfy the data protection law.

Should we sell our business in the future to a third party, we may share your personal information to the buyer of the company, so that the business is maintained. Each purchaser of the company is obliged to comply with applicable data protection laws.

5. Consent, revocation of the order
If according to the legal requirements for the described inquiry, processing and/or of your personal information your consent is required, and you declare or declared it to us written or electronically, this consent can be revoked at any time by an informal notice by mail to TREKSTOR GmbH, Berliner Ring 7, 64625 Bensheim or by eine e-mail to

6. Information security
We will take all measures to protect your personal information from unauthorized access, use or modification as well as from unlawful destruction.

We restrict access to personal data, so that only those employees who have access to your personal information, whose knowing is necessary to fulfill the purposes listed in paragraph 2.

7. Cookies
If you visit the site, it is possible that a session cookie is stored on your computer. Such Cookies are small data packages that are stored on your computer when you access a website. By analyzing these data, we are better able to customize the site to customers requirements and needs. The cookies also detect whether a user has visited the site before, so that the information in the cookie are sent back the next time the user accesses the site. Thus, the reported information may differ depending on the inclination of the user. More about these functions can be found in the manual or on the help pages of your browser.

You can set your browser to accept all cookies, reject all cookies or notify you when a cookie is being sent. Since every browser is different, you should call up the help menu of your browser, in order to learn how you can change the default settings for handling cookies.

The website is designed to use cookies so that disabling the cookie function may limit the usability of the site.

8. Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "Cookies", text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If you enable IP anonymization on this website, your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional circumstances will the full IP address be transmitted to a Google server in the USA and shortened there. By order of the operator of the website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services regarding website and internet use to the website operator.

The IP address transmitted by your browser as part of the Google Analytics will not be merged with other data from Google.

You may block cookies from being stored by adjusting the settings in your browser software; however, we would like to point out that in this case, you may not be able to use all of the features on this website to their full extent.

You can also block the collection of the data generated by the cookie and the data related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google, by downloading and installing a browser plugin available from the following link:

This website uses Google Analytics with the extension "_anonymizeIp()". As a result, IP addresses are processed in a shortened form and direct references to people can be excluded.

The use of Google Analytics is carried out in accordance with the conditions to which the German data protection authorities have agreed on with Google. Information about the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use:, Overview on data protection:, as well as the privacy policy:

9. Disclosure, modification and deletion
If you would like to consult, modify, bring up to date or delete the personal data we have collecte dabout you, you can send an e-mail to . We will not retain your personal information for longer than needed for the described purposes mentioned in this privacy policy.

10. Direct marketing
We will use the personal data collected from you via the website, only for direct marketing purposes unless you have consented to such a use.

If you register on the site, you are usually asked whether you agree that TREKSTOR will send you information about our latest products, services, promotions or other offers by e-mail, SMS, MMS or mail. Usually you can agree by clicking an opt-in box, but we can also make use of the statutory license offenses. In individual cases, the opt-in boxes may differ between different types of information or different types of information sending.

If you provided us your consent to send of advertising (by having clicked onto an opt-in box), but wish to revoke this consent, you can follow the "Unsubscribe" link in e-mails or follow the instructions, which can be usually found at the end of an e-mail. If you receive e-mails to various e-mail addresses, you need to log off every e-mail address; or
log off from any kind of direct marketing by sxyending an e-mail with the appropriate content to

If you want no more advertising, your personal data will be removed as soon as possible from our database for advertising tick.

11. Subject to change
We can change our privacy policy at any time without notice. We reserve the right to send you periodic reminders about the guidelines that we apply. You should visit regularly our website and in any case, take note of changes. Unless otherwise provided, the use of all information we have about you and your clients' accounts, underlies this privacy policy. We assure that essential changes of our privacy policy, leading to a less protection of customer information, are only made with the consent of the affected customers.

12. Weblinks
This website may contain links to other websites, which are not operated by TREKSTOR. Although we try to ensure that our links point only on websites of third parties that handle your personal data as carefully as we do, we can not take any responsibility for third-party content and disclaim all liability for the privacy and data security institutions of the linked sites.

13. Contact
For questions about our privacy policy or your personal data, you can contact us by the e-mail address

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